Terms of Service

Last Updated: 21/01/2024

Thank you for choosing Tromatic NEXT - our cutting-edge Drying Chamber Monitoring and Control Application. Before using the Service, please carefully review the following terms and conditions. By accessing or using Tromatic NEXT, you agree to be bound by these Terms of Service.

1. General safety

Users must strictly adhere to all safety guidelines and regulations relevant to drying chamber operations that are established by the equipment manufacturer. Tromatic NEXT is not a substitute for proper safety practices, and users bear the responsibility for ensuring the safe operation of their drying solutions.

2. Collected information

When you use our Application, we may collect certain information about you, including:

• Personal Information: We may collect information that can be used to identify you, such as your name and email address, when you create an account or contact us.
• Usage Information: We may collect information about your use of the Application, such as the features you use, the pages you visit, the time and date of your visits, and the content you access and download.
• Device Information: We may collect information about the device you use to access our Application, such as the hardware model, operating system version, browser type, language, and mobile network information.

3. How we use your information

• Improve our App: We may use your information to operate and maintain the App, to personalize your experience, to respond to your requests and inquiries, and to develop and improve the App and our other products and services.
• Analyze and monitor usage: We may use your information to analyze and monitor user behavior and usage patterns, to better understand how users interact with the App and our other products and services, and to identify potential security risks and vulnerabilities.
• Protect our rights and comply with laws: We may use your information to protect our rights, property, or safety, or the rights, property, or safety of others, and to comply with applicable laws and regulations.
• Third party service providers: We may share your information with third party service providers who perform services on our behalf, such as payment processing, email delivery, and hosting services.

4. Data security

We take reasonable measures to protect your information against unauthorized access, alteration, or destruction; however, no data transmission or storage can be guaranteed to be 100% secure. Please note that we cannot ensure or warrant the security of any information we collect or store.

5. Data retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time in our sole discretion. If we make any changes, we will post a new privacy policy on this page and update the date at the top of this Privacy Policy.

7. Contacting us

If you have any questions or concerns regarding this Privacy Policy or the application, please feel free to reach out to us at info@rtrsolutions.nl.